![]() ![]() If you are an ISV following our Guided Signup process, you will need to request to have WhatsApp numbers registered by Twilio's Operations team. You can register new numbers for WhatsApp directly in the Twilio Console by following our Self-Signup Guide for WhatsApp. Manage and Configure Your WhatsApp-enabled Twilio Numbers Your Meta Business Manager ID can be found in the "Business Info" section under Business Settings. If you do not already have a Meta Business Manager account, follow Facebook's instructions to create one. If you are an ISV, you will need to provide Twilio with your Meta Business Manager ID before you or your end clients begin onboarding. You can create or connect your Meta Business Manager account through Twilio's Self-Signup process in the Console. To scale with WhatsApp, you will also need to verify your Meta Business Manager account. WhatsApp uses your Meta Business Manager account to identify your business and associate your WhatsApp Business Account (WABA) with it. If you are registering for WhatsApp on behalf of a third party, such as one of your clients, then you may be an Independent Software Vendor (ISV) – please follow our Guided Signup process instead.įor information about using a non-Twilio number with WhatsApp, check out our Support guide Can I activate my own phone number for WhatsApp on Twilio? Connect your Meta Business Manager Account For a step-by-step walkthrough of the process, visit our Self-Signup Guide for WhatsApp. To use WhatsApp messaging in production apps, you must enable WhatsApp on your Twilio number. ( E.164 is an international telephone number format you will see it often in the strings that represent Twilio phone numbers.) Enabling WhatsApp with a Twilio Number The Twilio API addresses WhatsApp users and your numbers, using the following prefixed address format: To send and receive WhatsApp messages using the Twilio Programmable Messaging API, you'll need a phone number as well. On WhatsApp, users message each other using their phone numbers as identifiers. Please note that sending messages to end users without an opt-in may result in users blocking your business and may ultimately lead to the suspension of your WhatsApp Business account. WhatsApp also requires businesses to respect opt-out requests from end users to maintain high number quality. ![]() You may gather this opt-in information either via a web page or a mobile app, such as during your application's sign-up flow, in your application's account settings, via SMS, etc. WhatsApp requires that your application implement explicit user opt-ins to deliver messages over WhatsApp. For more information, please see WhatsApp Business Accounts with Twilio. Developers can use WhatsApp with all of Twilio's products, including the Programmable Messaging API, Conversations API, Twilio Flex and Studio. Twilio offers access to the WhatsApp Business Platform. WhatsApp Business Platform, previously known as the WhatsApp Business API.WhatsApp Business app, generally used by small businesses and micro businesses and.WhatsApp Consumer app, with over 2 billion users globally.If you're trying to reach – and better converse with – users in LATAM, EMEA, and APAC, then you need to consider using WhatsApp. ![]() You can send notifications, have two-way conversations, or build chatbots. With the WhatsApp Business Platform with Twilio, you can reach more than 1.5 billion WhatsApp users. WhatsApp is the most popular messaging app in many parts of the world. We are working to update all screenshots to reflect the new Console experience. Some screenshots on this page may show the Legacy Console and therefore may no longer be accurate. List of Corresponding Twilio and WhatsApp Error CodesĪdvanced Opt-Out Keywords with Messaging Services The WhatsApp Business Platform with Twilio: Best Practices and FAQsįormatting, location, and other features in WhatsApp messaging Send and Receive Media Messages with the Twilio API for WhatsApp Send WhatsApp Notification Messages with Templates Using WhatsApp Business Accounts with Twilio Sign up for a WhatsApp Sender with the Twilio Console Key Concepts and Terms for the WhatsApp Business Platform with Twilio Get started with the Twilio Sandbox for WhatsApp Programmable Messaging for WhatsApp curl Quickstart Programmable Messaging for WhatsApp and Go Quickstart Programmable Messaging for WhatsApp and Java Quickstart Programmable Messaging for WhatsApp Ruby Quickstart Programmable Messaging for WhatsApp and Node.js Quickstart Programmable Messaging for WhatsApp and PHP Quickstart Programmable Messaging for WhatsApp and C#/.NET Quickstart Programmable Messaging for WhatsApp and Python Quickstart ![]()
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